TBI Airport Management
TBI Airport Management is the private operator of Bob Hope Airport.
TBI employment requires authorization to work in the U.S. as defined by the Immigration Reform Act of 1986, and ability to pass an employer background check and TSA background check.
Airport Computer/Phone Dispatcher (am/swing/graveyard shift rotation)
Dispatch law enforcement, fire, operations and maintenance personnel via two-way radio to security, safety and emergency incidents in coordination and cooperation with surrounding governmental agencies. Other duties include, but are not limited to, providing customer service to travelers, tenants, agencies and airport staff; monitoring an array of facility alarm systems; sending notifications to stakeholders via the Everbridge Notification System; making announcements via terminal public address and visual paging system; and the ability to comply with attendance/tardiness standards.
High school diploma or GED; Mandatory 1-2 years of experience in dispatching in an airport environment OR other high volume computer/phone operation environment, customer service or airport operations; or equivalent combination of experience and education.
Must have the ability to multi-task, work efficiently under pressure, maintain awareness, and respond effectively to emergency situations in a calm and controlled manner. Ability to read and interpret documents as well as to maintain daily operations and law enforcement records, report logs, contractor tracker and checklists. Must possess and maintain a valid driver's license with driving record acceptable to Airport Authority. Willing and able to work rotating shifts, including overnight shifts, holidays and weekends.